Privacy Policy
Effective Date: April 2026 | ProConnect Services LLC
ProConnect Services LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.proconnectservices.com and use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, submit a quote request, or contact us:
- Personal Information: Full name, email address, phone number, physical address, zip code, and project details
- Professional Information: For contractors: business name, license numbers, insurance information, service areas, and portfolio details
- Usage Data: Information about how you interact with our platform, including pages visited, time spent, and features used
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and collect analytics data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To match homeowners with qualified contractors in their area
- To communicate with you about your projects, quotes, and account status
- To improve our platform and user experience
- To send marketing communications (with your consent; you can opt out anytime)
- To verify contractor licenses and insurance
- To process payments and manage subscriptions
- To comply with legal obligations and enforce our terms
3. Information Sharing
We share your information only in the following circumstances:
- With Contractors: Homeowner project information is shared with matched contractors for quote purposes
- With Service Providers: We may share information with third-party service providers who assist with operations (payment processors, email services, analytics providers)
- Legal Compliance: We may disclose information if required by law or to protect our rights and safety
- Never Sold: We do not sell your personal information to third parties
4. Data Security
We implement industry-standard encryption and security measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- Contact us with privacy questions or concerns
To exercise these rights, please contact us at [email protected]
6. Cookies
We use cookies to:
- Maintain your login session
- Remember your preferences
- Analyze site traffic and user behavior
- Improve your browsing experience
You can disable cookies through your browser settings, though this may affect your ability to use certain features of our platform.
7. Children's Privacy
Our platform is not directed at children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with an updated effective date. Your continued use of our platform after changes are posted constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Last Updated: April 2026 | ProConnect Services LLC
Pro Connect Services Disclaimer
Pro Connect Services operates as a marketing and referral platform that connects customers with independent contractors. Pro Connect Services does not perform construction services, contracting work, or project management.
All contractors referred through Pro Connect Services are independent businesses and are not employees, agents, or representatives of Pro Connect Services.
While Pro Connect Services makes reasonable efforts to collect and verify basic information from contractors and customers, we do not guarantee the accuracy, completeness, licensing status, insurance coverage, or qualifications of any contractor listed or referred through our platform.
Pro Connect Services is not responsible or liable for any work performed, agreements made, pricing disputes, damages, injuries, project outcomes, or other issues that may arise between customers and contractors.
Any contract, agreement, payment arrangement, or service performed is strictly between the customer and the contractor. Customers and contractors are solely responsible for conducting their own due diligence, including verifying licensing, insurance, credentials, references, and suitability before entering into any agreement.
By using this service, both customers and contractors acknowledge and agree that Pro Connect Services acts only as a referral and marketing service and assumes no liability for any interactions, agreements, or services provided between parties.